Order Processing Time
Orders placed on shoedivas.shop are typically processed within [Number] business days. Please note that processing times may be extended during peak seasons, holidays, or due to unexpected circumstances.
Once your order has been processed and shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and delivery progress of your order.
Shipping fees are calculated based on the shipping method selected, the destination, and the weight and dimensions of the items in your order. The total shipping cost will be displayed at checkout before you complete your purchase.
Delivery times may vary depending on the shipping method chosen and the destination. Please refer to the estimated delivery times provided during the checkout process. These times are approximate and not guaranteed. Shoe Divas is not responsible for any delays caused by shipping carriers or customs.
We partner with reputable shipping carriers to ensure the safe and timely delivery of your orders. The carrier for your order will be specified in the shipping confirmation email.
Lost or Damaged Items
If your order is lost in transit or arrives damaged, please contact our customer support team at contact us as soon as possible. We will work to resolve the issue and, if necessary, file a claim with the shipping carrier.
Change of Address
If you need to update your shipping address after your order has been placed, please contact our customer support team immediately. Address changes may not be possible once the order has been shipped.